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Customer Resources

SharePoint: How do I sync a folder?

Learn how to sync a SharePoint folder to your device so you can access, manage, and work with files directly from File Explorer or Finder.

Self-Service Password Reset Guide

Follow this guide to reset your password securely using the self-service password reset tool, helping you regain access to your account quickly without needing to contact support.

Secure Messaging in Outlook

Learn how to send secure messages in Outlook to help protect sensitive information and keep email communications safe.

Phishing Report Button

Learn how to use the phishing report button to quickly flag suspicious emails and help protect your organisation from potential security threats.

How do I add a shared calendar? (New Outlook)

Learn how to add a shared calendar in the new Outlook so you can view availability, schedules, and team events in one place.

OneDrive Guide

Learn how to use OneDrive to store, access, sync, and share your files securely across your devices.

Set up emails (iOS and Android)

Follow this guide to set up your email account on iOS or Android, so you can send, receive, and manage emails from your mobile device.

Migrating from Google Chrome to Microsoft Edge

Learn how to move from Google Chrome to Microsoft Edge, including how to import bookmarks, passwords, settings, and browsing data for a smoother transition.

Microsoft Outlook Setup

Follow this guide to set up Microsoft Outlook, connect your email account, and start sending, receiving, and managing emails from your device.

Azure Servers: How do I sign out?

Learn how to safely sign out of an Azure server session to help protect your account, data, and active connections.

Azure Servers: How do I sign in? (Windows App)

Learn how to sign in to Azure servers using the Windows App, so you can securely access your remote desktop, applications, and work resources.

MFA Setup Guide (Per-User MFA)

Follow this guide to set up multi-factor authentication for your account, adding an extra layer of security when signing in.

Accessing the Azure Virtual Desktop (AVD)

Learn how to access Azure Virtual Desktop securely, so you can connect to your remote desktop, applications, and work resources from your device.

Intune Mobile Enrolment - Android

Follow this guide to enrol your Android device in Intune, helping you securely access work apps, email, files, and company resources from your mobile device.

Intune Mobile Enrolment - iOS

Follow this guide to enrol your iOS device in Intune, helping you securely access work apps, email, files, and company resources from your iPhone or iPad.

Server Cabinet Guidelines

Review the key guidelines for setting up, organising, and maintaining a server cabinet to help keep equipment secure, accessible, and operating reliably.

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