We provide flexible, tailored training that puts apprentices at the centre of everything we do.

If you’re looking to enhance your digital and IT skills and learn from those who have come from industry, you’re in the right place.

We live by five key values. They guide us, shape our culture, and help us make decisions. They are who we are and how we do business.

Our Mission

Through expert technological advice, business critical support, a practical approach and a growth mindset.

IT Desk enables ambitious companies to accelerate.

Our Values

We are a team of passionate professionals 

Our friendly team, work for you and support each other

We are customer-centric

Relationships are at the core of everything we do  

We work with consideration, experience and vision   

The ITD Academy Perks:

Excellent customer service starts with our team, and as such have some excellent perks:

  • An onsite gym
  • Company social events throughout the year (From meals out, to escape rooms and off road driving to name a few!)
  • Private medical health care (after probation period)
  • Spill – this is on online wellbeing portal – all free (paid for by IT Desk and we don’t know if you have booked) therapy sessions in the UK online
  • Flexible working
  • Ability to work from home (after the induction period which will be office based)
  • Become a member at a Shooting Range
  • Modern working environment – coffee machine/games room/relaxing kitchen area.

Apprenticeship Specifics: 

The main offering of the academy is for a Level 3 Tech course age 16+

Do not be fooled that as this is an apprenticeship where you will be expected to make cups of tea for the office, this is not that type of apprenticeship. As an apprentice at IT Desk, you will be part of an experienced team with a dedicated mentor to help support your development, this is an opportunity where you can get involved and make a difference.

You will have the opportunity to work in our technical workshop, our service desk and get involved with some of NOC and SOC functions giving you a real taste of the IT industry.

You will be working in a fast-paced SME – one day you might be taking calls from the director of a multi-million pound empire and helping them with their emails, the next setting up a user on Microsoft Azure platform or replacing a faulty hard drive in a laptop.

While on the apprenticeship with us you will be enrolled with our training partner who deliver training courses over the term of your apprenticeship. This is in a virtual classroom environment for you to learn the theory behind IT processes. You’ll then be given plenty of opportunities to put that theory into practice in your everyday job role on the service desk.

Employee Endorsements: 

Will started an apprenticeship with us in June 2014 as Apprentice Technician and has grown with us and is now Service Desk Lead/Mentor and a Senior Technician, as a part of his job he is currently looking after 3 apprentices we have now.


Ben start an apprenticeship with us as an Apprentice Technician and has grown with us and is now Senior Technician.


Interested? Speak to us today!