🎉 IT Desk is Now a Microsoft Solutions Partner for Modern Workplace — Here’s What It Means for You
- Alex Hughes

- Sep 15
- 3 min read

At IT Desk, we’re excited to announce our latest milestone: we’ve officially upgraded from Microsoft Silver Partner to a Microsoft Solutions Partner for Modern Work! 🏅
This isn’t just a new title — it’s a reflection of our ongoing commitment to helping UK businesses embrace modern, secure, and flexible working environments. Below, we’ll unpack what this means for you, why it matters now more than ever, and how your business can benefit from our enhanced capabilities.
What Is a Microsoft Solutions Partner for Modern Work?
The Microsoft Solutions Partner designation is Microsoft’s way of recognising partners who meet high standards in customer success, technical capability, and performance across Microsoft 365, Teams, Intune, and more.
To become a Solutions Partner for Modern Work, a business must prove its:
✅ Performance — delivering consistent success with Microsoft workloads
✅ Skilling — having certified experts on staff
✅ Customer Success — helping clients grow, adopt, and thrive with Microsoft tools
There are separate performance paths for Enterprise and SMB customers, and partners must demonstrate expertise in either (or both) to qualify. It’s not a “given” — it’s earned. 🏆
💼 Why It Matters for UK Businesses Like Yours
Choosing the right IT partner is more critical than ever. Here’s how our upgraded status directly benefits you:
📘 1. Real, up-to-date Microsoft expertise
We’ve earned advanced certifications across Microsoft 365, Teams, security, and device management. That means faster, more secure deployments — and fewer IT headaches for your team. 🙌
🧩 2. Deeper Microsoft support & resources
Our Solutions Partner status gives us better tools, training, and faster access to Microsoft’s technical teams — which means we can solve your issues quicker, and roll out new features sooner. ⚙️✨
🔐 3. Enhanced security & compliance
Workplace flexibility must be secure. From Intune device management to Microsoft Defender for Business, we help protect your data, users, and reputation. Cybersecurity is baked in — not bolted on. 🔒
🧑💻 4. Tailored hybrid working solutions
Whether your teams are fully remote, hybrid, or deskless — we help build smart, flexible environments where work gets done anywhere, securely and efficiently. 🌍💻
💷 5. Better ROI on Microsoft investments
We optimise your Microsoft stack — making sure you’re not overpaying for unused tools and are getting maximum value from the ones you use daily. Smart tech = smart spend. 💸
What You Can Expect From IT Desk Now
Area | What's Upgraded |
Deployment & Migrations | Smoother rollouts, minimal downtime, and detailed planning |
User Training & Adoption | Friendly training, video guides, and certified Microsoft instructors |
Security & Governance | Intune policies, MFA, compliance tools, and secure identity setups |
Support & Maintenance | Proactive checks, real-time monitoring, and UK-based helpdesk |
Hybrid Working Enablement | VPN-free secure access, virtual desktops, and Teams optimisation |
📊 Why Now? Trends Across the UK Market
UK businesses are rapidly evolving how they work — and the need for secure, modern IT support has never been greater.
🔹 Hybrid is here to stay — 73% of UK employees want flexible working.
🔹 Threats are rising — 50% of UK businesses saw a cybersecurity incident last year.
🔹 Microsoft is innovating fast — New AI, collaboration, and compliance tools are being released monthly.
With this new Solutions Partner status, we stay at the forefront of these changes — so you don’t have to.
✅ How to Choose the Right Microsoft Partner
If you’re looking to modernise your workplace, here’s what to look for in a Microsoft partner:
🔍 Microsoft-certified engineers (not just sales teams)
📈 A record of successful deployments
🔐 Security and compliance expertise
🤝 Proven customer satisfaction
🎯 A clear understanding of your industry and goals
Spoiler: IT Desk ticks all of those boxes ✔️
💬 Let’s Talk — We’ll Help You Modernise With Confidence
Whether you’re planning a full digital transformation, optimising Microsoft 365, or just want better support for your remote teams — we’re ready to help 💼
📞 Book a free Modern Workplace audit with us and let’s map out your next steps together.
📝 Final Thoughts
Becoming a Microsoft Solutions Partner for Modern Work is a major step — but it’s just one part of our bigger mission: helping UK businesses work smarter, safer, and more collaboratively.
Thanks to our new designation, we can deliver more value, more security, and more strategic insight to every engagement. And with Microsoft evolving rapidly, we’re staying one step ahead — so you can, too.



