From IT Desk: Strategies for a Tech-Driven Business World

Cybersecurity just crossed a new threshold — and not in a good way. A newly discovered threat known as PromptLock has made headlines as the first AI-powered ransomware, and it’s changing the game for cybercriminals and defenders alike.

On Thursday 19th September, the IT Desk team is taking on a high-stakes challenge — a darts marathon in support of Macmillan Cancer Support, aiming to hit a massive 100,000 points in just one day.

Spam emails aren’t just annoying—they’re a serious security threat. For businesses across the UK, knowing how to stop spam and junk emails in Outlook is essential to safeguarding productivity, client trust, and data integrity.

Attending DEFCON in Las Vegas this year felt like stepping into the epicentre of the cybersecurity world. It’s one thing to stay on top of cybercrime trends from behind a desk—reading threat intelligence reports, updating policies, tuning systems. It’s another to be surrounded by the minds shaping tomorrow’s threat landscape in real time.

In today’s fast-paced business world, communication doesn’t stop when you’re away from your desk. That’s why knowing how to set up automatic replies in Outlook is a must for every professional — from solopreneurs to global enterprise teams.

The launch of ChatGPT 5 marks a major leap forward in the world of artificial intelligence. More powerful, more accurate, and more capable than ever before, this version brings real opportunities for UK businesses looking to work smarter—not harder.

The rise of remote work has transformed the way UK businesses operate, driving a growing need for reliable, collaborative, and productivity-enhancing tools. In the face of shifting work patterns, Microsoft 365 has proven to be a must-have solution for organisations aiming to stay connected and efficient...

Businesses in the UK are always seeking efficiency. The newly launched ChatGPT agent promises to deliver just that—and more. This isn’t just another chatbot—it’s a game-changing digital assistant.

Artificial intelligence has revolutionised how we work, live, and make decisions. But as its capabilities grow, so does its carbon footprint.

In 2025, the conversation around AI has shifted from simple automation to something more ambitious: Agentic AI. Sometimes called autonomous agents or digital workers, these systems are being positioned as the next evolutionary leap in artificial intelligence—moving from passive tools to goal-driven collaborators.

When it matters most: Microsoft ends mainstream support for Windows 10 on 14 October 2025. That’s just around the corner, and the risks – to security, compliance, and operations – are real and urgent.

Let’s face it: downtime happens. Whether it’s a power cut, cyber attack, or unexpected hardware failure, even a few hours of unplanned disruption can have a serious impact on your business. But here’s the good news — with the right preparation, you can significantly reduce the risks and bounce back faster.