SEE WHAT OUR CLIENT HAVE TO SAY
LNS Turbo UK Limited
IT Desk have always provided LNS Turbo UK Ltd with a prompt and professional service helping us to manage our IT.
FCS Associates LTD
I have to thoroughly compliment Rich on his work today. Your service goes above and beyond anything we've ever seen.
Tiger Hobbies Ltd – Goldthorpe Industrial Estate
Before we found IT Desk, we had a different IT Support provider supplier which was not working out for us. After changing to IT Desk our support has been much improved, problems are sorted straight away, the support staff are very helpful and nothing is a problem.
The team are very proactive which shows that they are monitoring our systems and tell us if there are any issues before we know about them.
We have very little down time and as we depend on our IT to run our business. It is important to us that we have systems at all times.
IT Desk are local, so if there is it is a problem that they need to sort on site they are close and pop in.
The cost is fair and competitive. Issues are resolved very quickly. We get sound advice in a practical way that help our business and they show up areas where improvement is needed for us.
It is nice to deal with technical people who speak and explain thing in a non-technical way. I understand better.
If you want a high standard of quality technical support at a manageable cost to your company with staff who speak plain English and every effort is made to keep your IT up and running then you need to be with IT Desk. A proactive not reactive local company who care about your business needs. - March 2016
Barrick Mouldings - Goldthorpe Industrial Estate
We decided to look for a different company after our provider at the time increased their prices by at least 100% and the service they were going to offer was very limited in our monthly agreement and the services that were previously covered in our monthly payment would now be charged as extras. Further to this if we wanted to discuss the new contract with them we could but they would charge us for their time!
We then found IT Desk. When we first met and spoke to Chris he was friendly, patient and he understood what we needed from IT support. The package he offered us was affordable and was perfect for what we needed.
The online/telephone support when needed is instant, there's no waiting for appointments or having to take the PC away unless absolutely necessary; which for us and probably most businesses these days is very important. Most of the work we do is produced on the computer so production would come to a halt which is never good for any company.
IT Desk are a local company so any major problems can be sorted quickly if you need to do a site visit. With friendly and patient staff. It can't be easy guiding computer illiterate people through the workings of a PC and more importantly to us we have had the same company supporting us continuously for the last 3 years so they know what we need.
I would definitely recommend your company to someone, you offer complete and affordable IT support for our company.
I would just like to say a big thank you to all the team for your support over the years. - April 2016